Tech Protect Repairs
SHIPPING & RETURNS
Shipping Policy
Tech Protect is proud to offer Free Shipping on any order over $49.00 (before taxes).
If your order is less than $49.00 (before taxes) you will be charged a flat rate shipping fee. Tech Protect charges a flat shipping rate fee of $15.99 per order to all Provinces and $79.99 to Territories across Canada. Shipments to the Canadian territories do not qualify for shipping promotions. *Oversized products do not qualify for Free Shipping promotion. Please contact Customer Care at 613-617-8145 before placing your order to verify. Customer Service Agent will advise of any additional freight charges before order is fulfilled and shipped.
Tech Protect Offers Same Day Shipping Guarantee.
Place your order by 4:00pm local time, Monday to Friday, and your order will be shipped the very same day. In-stock items ship within one (1) business day.
Special orders or items that are not in stock may require additional shipping time, to an average of 7 to 14 business days. All special orders are subject to a 100% deposit and are non-cancellable and non-returnable. Special orders and items that are not in stock are displayed online. If you would like to confirm inventory before placing your order, please contact Customer Care at techprotectrepairs@gmail.com, or by calling 613-617-8145, or by live chat in the bottom right corner.
All amounts displayed online and all shipping and/or handling charges are displayed and charged in Canadian funds.
Once your order is placed, you will receive an order confirmation email. As well, once your order has shipped, you will receive an email with your individual tracking number in order to monitor your order from our shipping partners.
Return & Exchange Policy
Tech Protect offers a No Hassle return policy. You may return any product purchased except electrical products or special orders within 30 days of receiving your order. All returned products must be in new condition, suitable for resale in its undamaged original packaging and with all original parts; and shall not have been used, installed, modified, rebuilt, reconditioned, repaired, altered or damaged in any way. Some returns may be subject to a 25% re-stocking fee, unless otherwise agreed to by Tech Protect. Shipping and handling charges will not be refunded. Should any product require return due to a shipping error of Tech Protect, we will provide return shipping information and cover all return shipping costs. All other returns are at customer's expense.